For additional instructions on the removal process, click
here.
If you do not have a Keystone Login account, click the Register button to create an account. Otherwise, click the Login
button to log in with your Keystone Login account and begin the enrollment process. Your Keystone Login account can be used to enroll in self-exclusion from other gaming activities in the future.
In order to proceed with your self-exclusion removal, the account associated with your self-exclusion enrollment must be verified by the Office of Compulsive and Problem Gambling. Within 3 business days of your Keystone Login account creation, you will receive communication sent to the email address that you have provided. The email, which will be sent from the address problemgambling@pa.gov, will contain information and instructions on how to complete the self-exclusion removal process through this site. If you have any questions regarding this process, please email problemgambling@pa.gov.
IMPORTANT INFORMATION
Please note that this is only the first step in the self-exclusion removal process. In order for you to complete your removal from the casino self-exclusion program, you will need to take further action as directed in the email that will be sent to you in the near future, as explained above. If you are eligible, and once you have completed all future steps in the removal process, your request for removal will be approved.
Contact the Keystone Login Help Desk for all questions, concerns, and issues with password, username, and email related issues. The help desk can be reached by phone at 877-328-0995 or by email at KeystoneLoginSupport@randstadusa.com.