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Gaming Service Providers

/taxonomy/term/107 Gaming Service Providers
Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Once a gaming service provider?s application is approved by the PGCB, how long does the gaming service provider?s registration or certification last?

A gaming service provider, once approved, will be registered or certified for a period of four years. Prior to the expiration of its registration or certification, the gaming service provider will be required to submit a renewal application in order to continue doing business with Pennsylvania slot machine licensees.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What happens to a gaming service provider application once it is received by the PGCB?

The application is assigned a docket number and will be listed as an unauthorized gaming service provider. The application is assigned to a licensing analyst. The analyst will send a letter of acknowledgement to the attention of the contact listed for the gaming service provider. This letter will make a request for items to cure any deficiencies in the application or its attachments.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

When may a gaming service provider begin providing services to a slot machine licensee or applicant?

Once the PGCB is in receipt of a completed application package and all tax statuses are compliant. The gaming service providers will be added to the authorized gaming service provider list located on the Board?s website. Once a gaming service provider is added to the authorized list it may begin providing services.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What is the difference between gaming and non-gaming employees who work for a gaming service provider?

A gaming employee permit is required for employees of a registered, certified or publicly traded corporation gaming service provider who work on the gaming floor of a licensed facility, in a restricted area and/or work with gaming or associated equipment including the movement of slot machines, or the installation of signage attached to slot machines.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What is a certified gaming service provider?

A person or entity must file a gaming service provider certification application if the total dollar amount of business is or will be greater than $500,000 with a single or multiple slot machine licensee(s)/applicant(s) within a consecutive 12 month period. Certified gaming service providers employees can provide services in a restricted area or on the gaming floor after completing a gaming or non-gaming employee application and receiving the appropriate credential.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What is the difference between a sponsored registered gaming service provider and un-sponsored registered gaming service provider?

A sponsored registered gaming service provider must submit its application to the slot machine licensee/applicant with which it has an agreement to provide services. An un-sponsored registered gaming service provider may submit its application directly to the PGCB without having an existing agreement to provide services to a slot machine licensee/applicant.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What is a registered gaming service provider?

A person or entity must file a gaming service provider registration application if the total dollar amount of business is or will be greater than $100,000 but less than $500,000 with any single or multiple slot machine licensee(s)/applicant(s) within a consecutive 12 month period. Registered gaming service provider?s employees can provide services in a restricted area or on the gaming floor after completing a gaming or non-gaming employee application and receiving the appropriate credential.