All hearings are conducted by a Hearing Officer from the Pennsylvania Gaming Control Board?s Office of Hearings and Appeals located at: 2nd Floor, Strawberry Square (At the top of the escalators by the food court) Harrisburg, PA 17101 However, you will be given The addresses for the outlying offices are as follows: Conshohocken Office 375 Elm Street Suite 230 Conshohocken, PA 19428 Wilkes-Barre Office 100 N. Wilkes-Barre Blvd.

Immediately upon receipt of your Hearing Request Form, the Office of Hearings and Appeals will assign a hearing officer to manage your case and schedule a hearing date. Typically hearings are held two (2) to four (4) weeks after the Hearing Request Form is received. You will be notified of the date and time of your hearing at least ten (10) days before the day the hearing is to be held.

You may schedule a hearing only by completing a Hearing Request Form. Hearing Request Forms are available on the Pennsylvania Gaming Control Board?s website (gamingcontrolboard.pa.gov). Print a copy of the form and mail it to the Office of the Clerk at the address listed above or call the Board Clerk at (717) 265-7451 to request another form.

You have ten (10) days from the receipt of the letter to file your Hearing Request Form with the Board Clerk at:

Yes, the company must provide a statement in its diversity plan regarding the entity?s commitment to diversity in the procurement process.

Yes, the company must provide a statement in its diversity plan regarding the company?s ?complaint process? as it relates to harassment or discrimination irrespective of the fact that no employee has ever filed a complaint against the company.

Slot machine licensees and certified vendors are required to provide the PGCB with an updated diversity plan on an annual basis.

Yes, in order to become a PGCB certified vendor the company must have a diversity plan. The PGCB?s diversity officer will assist any vendor with questions regarding the preparation of a diversity plan that fully satisfies the requirements set forth in Section 1212 of Act 71. For your review, sample diversity plans of certified vendors are available on this site.

The PGCB?s diversity officer takes the following factors into consideration when assessing a diversity plan: the existence of an equal employment opportunity/diversity statement; implementation procedures for the plan; dissemination procedures for the plan; complaint procedures; a human resources plan for employee recruitment, training, promotion and retention efforts; procurement and supplier utilization policies and procedures; construction utilization policies and procedures and certification by the CEO/President of the entity of his/her good faith intention to implement the diversity pl

No. There is no requirement that a vendor interested in doing business with a licensee be certified as a MBE or WBE. However, minority and women business enterprises are strongly encouraged to complete the certification process. The certification process will usually serve to increase the vendor?s marketability with the PGCB?s licensees.