Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What is a registered gaming service provider?

A person or entity must file a gaming service provider registration application if the total dollar amount of business is or will be greater than $100,000 but less than $500,000 with any single or multiple slot machine licensee(s)/applicant(s) within a consecutive 12 month period. Registered gaming service provider?s employees can provide services in a restricted area or on the gaming floor after completing a gaming or non-gaming employee application and receiving the appropriate credential.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What should I do if my credential contains incorrect information?

Provide your Human Resources Office with the correct information as soon as possible. Your Human Resources office will then contact a PGCB Licensing Analyst to verify the information that was entered on your application. If this information was entered incorrectly on your application, you will need to file an amendment to your application before a new credential can be issued. Your Human Resources Office will assist you with the filing of an amendment and requesting a new credential.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Can I request a new badge to reflect a name change before my current credential expires?

Yes. It is recommended that you request a duplicate badge to reflect a name change due to marriage, divorce, etc. Follow the above procedure for requesting a duplicate credential. There is no fee required for a duplicate badge due to a name change. Proof of ID must be attached to the duplicate credential request form (ex: copy of updated Social Security card, marriage certificate, court order or driver?s license).