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Susan Hensel, Esq.

Director of Licensing

Susan Hensel

Susan Hensel was named Director of Licensing for the Pennsylvania Gaming Control Board in 2005 after previously serving as Acting Director and as Special Assistant to the Board.  Hensel was the first person hired by the Pennsylvania Gaming Control Board.  Hensel oversees the licensing, suitability and compliance of the individuals and entities involved in the state’s casinos and online gaming and sports wagering providers.

Hensel is Past President of the International Association of Gaming Regulators having served in that position for two terms. She previously served as Vice-President and Secretary of the association and recently stepped down from the association’s Board of Trustees. Hensel also sits on the Advisory Board of the All-In-Diversity Project, an industry-driven not-for-profit initiative to benchmark diversity, equality and inclusion in the global gaming industry.  Hensel is a member of the International Masters of Gaming Law and International Association of Gaming Advisors. Before joining the Gaming Board, Hensel worked on gaming implementation issues for the Pennsylvania Secretary of Revenue.  Previously, Hensel served in executive level positions with Pennsylvania state government, including serving as an Assistant General Counsel in the Governor's Office of General Counsel.

Hensel is a frequent speaker on gaming regulation and law and has spoken around the world including in North and South America, Asia, Africa, and Europe.  She has also published articles on gaming regulation.

Before entering state government, Hensel was a television news reporter in Pennsylvania. Hensel earned her J.D. degree from Widener University Commonwealth Law School in Pennsylvania, where she graduated cum laude and was on the staff of the school’s law review.  Hensel is an adjunct professor at the Widener University Commonwealth Law School teaching gaming law and regulation.